IAAP Mentoring Match
Do you need a mentor?  Are you a mentor? 

Read more about IAAP's Mentoring Match Program (Click Here).

IAAP Events
IAAP Summit 2015: Louisville

Kentucky International Conference Center
Louisville, KY

July 25-29, 2015

Ohio Division

65th Ohio Division Annual Meeting

June 12-13, 2015
The Hilton Polaris
Event Details Coming Soon!
Hotel Reservations Now Open - Click Here!

Good News!
Queen City North Chapter - IAAP Chapter of Excellence
2008 - 2014

2013-2014 Members of Excellence

Lynn Haney, CAP-OM -- Jane Hausterman, CAP -- Pamela Hollingsworth -- Sheila Leavitt, CAP, MOS
MaryAnn Meyer, CAP-OM, MOS -- Rebecca Renner, CAP, MOS, CMP -- Laura Snyder, CAP-OM, MOS




About Queen City North Chapter

Welcome to the website of the Queen City North Chapter IAAP - West Chester, Ohio. Navigate the website to explore opportunities for professional education, leadership, personal development, professional certification, community building, information and networking to enhance your career. IAAP offers members support in every phase of their career - job search, promotion, enhancing skills to be the most efficient and productive employee.

The Queen City North Chapter IAAP welcomes guests to attend monthly program meetings that include dinner, networking, and professional education programs as well as learn more about what IAAP has to offer and invites you to
become a member of the Queen City North Chapter and take advantage of all that our professional association offers. The next program meeting is scheduled for March 10, 2015Click here for the QCN 2014-2015 program meeting schedule. 

The Queen City North Chapter of the International Association of Administrative Professionals® (IAAP®) was chartered on Saturday, August 30, 2008 by 25 founding members, who live and/or work in and around the West Chester area and surrounding suburbs. Our local chapter members are employed by diverse employers ranging in size from small professional offices to large corporations as well as local colleges and universities.


For further information about the Queen City North Chapter IAAP:

    U.S. Postal Mail: P. O. Box 8149, West Chester, OH 45069-8149

    Email: Chapter President 
Jane Hausterman, CAP

About IAAP


IAAP—Leading Administrative Professionals

Since our beginnings as an association, those working in the administrative profession have turned to IAAP for guidance in an often turbulent, ever-changing work environment.  Throughout the years, the ways that IAAP helps its members and defines the profession has changed with the culture.  Our new brand is a reflection of those changes.

This new logo better communicates the centralized nature of our organization; that we are the “go to” association for our profession.  The logo, along with the new tag line, encapsulates all that we are:  The center of business and the center of a well-functioning office.

If you're an established veteran looking for new skill sets and connections, new to the profession and looking for guidance, or anywhere in-between, IAAP is there.  IAAP—Leading Administrative Professionals.

Our Vision

Be the premier network and resource for the administrative profession.

Our Core Purpose

To ensure individuals working in office and administrative professions have the opportunity to connect, learn, lead and excel.

Our Core Values
  • Integrity:  Demonstrated by honesty, accountability and ethical behavior consistent with an abiding respect for the dignity and value of individuals. 
  • Transparency:  Demonstrated through listening, understanding and responding to member and stakeholder feedback.
  • Excellence:  Demonstrated by quality resources that support growth and development of the individual and the profession.
  • Collaboration:  Demonstrated by an inclusive culture that appreciates the value of diverse perspectives, the power of common vision, and equality among peers.


Community News

Be sure to check out the 
IAAP Community Web.  Blogging is one of the IAAP Web Community's most useful tips.  The IAAP Guide to Blogging will walk you through some of the basics of blogging, including how to post a blog, why you might want to blog and what you might blog about. (More tutorials.)

Chapter Calendar